Shipping Policy

SHIPPING METHOD:

The domestic shipping method is by USPS for domestic and international and DHL for international. Standard shipping packages should arrive within 2-5 days after shipped. Express shipping fare packages should arrive on the next day after shipped. International Shipping fare varies depending on country and weight and packages should arrive between. 

Shipping times do not include production times which can take from 2-7 days. A tracking number will be sent to the email address provided by the customer.

*Packages may be delayed due to high demand in holiday season*

IMPORTANT: CARA O SELLO IS NOT RESPONSIBLE FOR ANY LOST, STOLEN, OR DAMAGED PACKAGES BY THE COURIER.* Shipping with insurance option is highly suggested, it is available during checkout.

Insufficient or Incorrect Address

If a package is returned to the sender (CARA O SELLO) due to insufficient or incorrect address, the client is responsible to pay for the second shipping fare. We will contact the client if this happens with an invoice for the shipping cost. 

Taxes and Duties

Any applicable taxes and duties are not included in the checkout total and the customer is responsible for any extra duty charges. These are determined by the customs agency in the destination country. The agency will notify the recipient either by mail, phone, or email to pay these charges, so that the shipment can continue to its destination. We have no control over this and are not responsible for any additional fees.